Q. Let’s talk about hiring.
A. There are a number of things that are really important to me. One — and people laugh that I have this philosophy — is that you only hire Tiggers. You don’t hire Eeyores. It doesn’t mean they have to be loud, but I need energy-givers and I have to get a feeling that this person is going to be able to inspire people. Are they going to be optimistic about where they’re going? Are they going to attract people who are like that?
No. 2 is, will they be able to stand up to me when they believe in something? I’m very passionate. I need people who are going to be able to make me look at things in a different way. So, I have to ask those questions, like, “Give me an instance where you really believed in something and you were able to change the course and it was successful, whatever that was.” That’s really important, because you don’t want people telling you what you already know, or not telling you what you need to know.
Q. What career advice do you give people just starting out?
A. One, take the time to absolutely find what makes you excited to wake up in the morning. Take the time. You don’t have to decide in five minutes. Two, don’t be afraid to take risks, but know when there’s a difference between risk and suicide. Know what that line is for you, because everybody is different. Three, be very, very watchful, careful and cognizant of who you want to work with and for, and make sure that that is aligned with your values, because that’s going to make you feel whole.
— Mindy Grossman, chief executive of HSN Inc., as featured on The New York Times